Practice Charter and Helping Us to Help You

Practice Charter

We aim to provide the best possible service by:

  • Attention: Courteous and polite
  • Accessibility: Urgent appointments seen on the same day
  • Punctuality: Patients should be seen with 30 minutes of their appointment
  • Promotion: Of the health of all our patients with advice on smoking, alcohol, diet and exercise
  • Confidentiality: Maintained absolutely under all circumstances
  • Complaints: Dealt with seriously and swiftly
  • Expertise: We pride ourselves on our medical professionalism
  • Equality: Decisions on treatment are made only with the informed consent of the patient

Help us to Help You

Your responsibilities to us: