General Patient Information

Patient Feedback

Wolverhampton Road Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

If you have a complaint about the service you have received from any member of staff working in this practice, please let us know. The practice operates a Complaints Procedure as part of the NHS system for dealing with complaints. Our complaints system meets national criteria and can be downloaded here.

Please Note: If you make a complaint it is practice policy to ensure you are not discriminated against, or subjected to any negative effect on your care, treatment or support.

Stafford and Surrounds CCG

Stafford & Surrounds Clinical Commissioning Group Website

Wolverhampton Road Surgery is one of several practices that make up Stafford and Surrounds Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.staffordsurroundsccg.nhs.uk

GP Average Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Wolverhampton Road Surgery in the last financial year was £47,820 before tax and National Insurance. This is for 3 full time GPs and 3 part time GPs who worked in the practice for more than six months.